Koyunlu Sofa has been successfully continuing its furniture and decoration production that began in 1973 for 36 years. Our company, which follows the innovation and development of changing times, has united leather with furniture to create a new style in home and decoration furniture. Koyunlu Sofa makes investments to ensure customer satisfaction with its approach of providing quality products and impeccable service that combines modernity with elegance in all its products.

Koyunlu Sofa's professional team, with two production facilities and modern designs, works tirelessly to be a preferred company that aims for development.

QUALITY POLICY PROCESS
During the determination of our company's quality policy by upper management, the following steps are followed:

1- The future visions of our business are being prepared. The vision states the situation our businesses will reach in the future. Our company's vision has been communicated to the personnel in organized meetings and has been understood by everyone.
2- Our company has a written mission that covers market, customer, and employee relations.
3- The policies and strategies of each department are developed in accordance with the policies and strategies of the company.
4- While determining the quality policy, measurable targets are set to reflect customer requirements.
5- Developments are regularly measured, and when necessary, our company's quality policy is updated.
6- Values that emphasize the responsibilities of employees regarding quality, customer satisfaction, teamwork, and business ethics are determined by upper management and formulated into written instructions.
7- Providing products and services that meet customer requests and needs in our establishment, ensuring compliance with the standards set by upper management, and improving the quality level is an indispensable policy of our company.


KOYUNLU SOFA FURNITURE QUALITY POLICY;
1- By developing mutual trust, respect, love understanding, and communication among employees, we will eliminate fears and create a peaceful working environment,
2- Believing that guest satisfaction will mean the satisfaction of our employees' futures, we will provide better service,
3- By prioritizing customer satisfaction and needs, we will address issues in the fastest and most efficient way with a team spirit and a disciplined approach,
4- We will adopt delivering quality service that recognizes no limits, with a smiling face, planning, and standards at the highest level,
5- We will ensure that we fulfill our duties with minimal mistakes, that we will be open to innovations and creativity, and that we will continue the quality assurance system established in our hotel.